Careers

Customer Service Representative

  • Responsibilities
  • Manage large amounts of incoming calls
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

 

Qualification

  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • High school degree

 

Assembling Line Worker

Responsibilities

  • Read and comprehend instructions and follow established procedures
  • Collect all material and equipment needed to begin the process
  • Take precision measurements to ensure perfect fit of components
  • Select or modify components according to measurements and specifications
  • Check output to ensure highest quality
  • Keep records of production quantities and time
  • Report on issues, malfunction or defective parts

 

Qualification

  • Proven experience as assembler
  • Ability in using tools (e.g. clamps) and machines (e.g. presses)
  • Good understanding of quality control principles
  • Good communication skills (verbal and written)
  • Excellent hand-eye coordination and physical condition
  • High school diploma; Higher degree from a technical school will be appreciated

 

Warehouse Worker

Responsibilities

  • Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
  • Receive and process warehouse stock products (pick, unload, label, store)
  • Perform inventory controls and keep quality standards high for audits
  • Keep a clean and safe working environment and optimize space utilization
  • Complete diary logs into inventory
  • Communicate and cooperate with supervisors and coworkers
  • Follow quality service standards and comply with procedures, rules and regulations

 

Qualification

  • Proven working experience as a warehouse worker
  • Proficiency in inventory software, databases and systems
  • Good organizational and time management skills
  • Current forklift license
  • High school degree