Careers
Customer Service Representative
- Responsibilities
- Manage large amounts of incoming calls
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Qualification
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- High school degree
Assembling Line Worker
Responsibilities
- Read and comprehend instructions and follow established procedures
- Collect all material and equipment needed to begin the process
- Take precision measurements to ensure perfect fit of components
- Select or modify components according to measurements and specifications
- Check output to ensure highest quality
- Keep records of production quantities and time
- Report on issues, malfunction or defective parts
Qualification
- Proven experience as assembler
- Ability in using tools (e.g. clamps) and machines (e.g. presses)
- Good understanding of quality control principles
- Good communication skills (verbal and written)
- Excellent hand-eye coordination and physical condition
- High school diploma; Higher degree from a technical school will be appreciated
Warehouse Worker
Responsibilities
- Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
- Receive and process warehouse stock products (pick, unload, label, store)
- Perform inventory controls and keep quality standards high for audits
- Keep a clean and safe working environment and optimize space utilization
- Complete diary logs into inventory
- Communicate and cooperate with supervisors and coworkers
- Follow quality service standards and comply with procedures, rules and regulations
Qualification
- Proven working experience as a warehouse worker
- Proficiency in inventory software, databases and systems
- Good organizational and time management skills
- Current forklift license
- High school degree